FAQ's
What is your cancellation policy?
Individual Therapy:
Your appointment time is saved especially for you. If you are unable to attend the session, I require at least 24 hours notice to cancel or reschedule the appointment. Missed appointments with less than 24 hours of notice will be charged at the full fee. This includes appointments that are made same-day. I am only able to waive the cancellation fee if there is a medical emergency requiring hospitalization, a death in the family, or a natural disaster.
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Group Therapy:
Attending group therapy is a commitment to attend all 6 sessions. As such any missed sessions will be charged the full fee of $110.
I am only able to waive the cancellation fee if there is a medical emergency requiring hospitalization, a death in the family, or a natural disaster.
Do you accept insurance?
​If you have benefits or insurance coverage, Registered Social Workers are frequently covered. Check with your insurance provider to find out the details of your coverage. After our appointment, I will provide you with a receipt that can be submitted to your insurance provider for reimbursement.
What payment methods do you accept?
A credit card is required to book a session. Payment will be taken from this credit card after each session unless otherwise directed that the client would like to pay by e-transfer
What are your rates?
Individual Services range from $113 - $260 all-inclusive depending on the length of appointment.
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Group therapy is $660 for 6 sessions
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I see clients weekly or bi-weekly.
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Do you offer a sliding scale?
I have 3 sliding scale spots available. Please inquire if there are any spots available.
What are your hours?
My session hours are:
Mondays: 1:30pm - 4:30pm
Thursdays: 8:30am to 4:30pm
Fridays: 9:30am to 3:30pm
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It is highly encouraged to book sessions in advance to get your preferred time and date.
What is your confidentiality policy?
All aspects of client involvement will be held in utmost confidence in accordance with the ethical guidelines and standards of practice set out by the Ontario College of Social Workers and Social Service Workers. Personally identifiable information regarding clients is not discussed or disclosed, directly or indirectly, without the prior consent of the client.There are a few situations in which I am legally obliged to break confidentiality in order to protect the safety of a client or another individual. These include:• Risk of harm to self or another person• Suspected child abuse or neglect for a minor under the age of 16 (I am legally obligated to report to Children’s Aid Society under the Child and Family Service Act)• A court of law subpoenas clinical records regarding an incident (if possible, I will contact you before releasing any information).